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Current as of Sep 2, 2023

Privacy policy

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Introduction

At BigCircle, our mission is to provide exceptional service through our service-based company. As part of this process, we collect, use, and share personal information. This Privacy Policy explains how BigCircle manages this process and provides you with the choices and rights you have in relation to your information.

Scope

This Privacy Policy applies to all users of BigCircle's platforms and services, including our websites, technology, and other services (collectively referred to as the "Service" or "Services"). This Privacy Policy outlines how BigCircle collects, retains, and uses information, including personal data ("Personal Data") and non-identifiable data, about Service users. The policy also covers data collected in-person, such as at business conferences and trade shows, or through client support. Your access to and use of the Services is also subject to our Terms of Service.

Information We Collect

We collect Personal Data that is entered on our Service or sent to us electronically, such as when you complete a web form to provide Personal Data directly to us (e.g., when you contact our support), when you voluntarily provide information during registration for access to the BigCircle Service (e.g., account level data including your name, email, and password), or when you contact us with inquiries or respond to our surveys.

When you interact with BigCircle through the services, we automatically collect certain information, including via cookies.

As a user of our Service, our servers record information ("log data") that your computer or browser automatically sends whenever you use the Service. This log data includes your Internet Protocol ("IP") address (from which we understand the country you are connecting from at the time you visit the Service), browser type and settings, and the date and time of your request.

How We Use Your Information

To Provide The Services And Respond To Requests BigCircle uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a specific reason, we may use the Personal Data in connection with that reason.

For example, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Additionally, if you provide Personal Data to obtain access to the Service, we will use your Personal Data to provide you with access to the Service, maintain your account, contact you regarding your use of the Service or notify you of important changes to the Service, and monitor your use of such services.

For Marketing Purposes We may use your contact details to inform you about services we believe will be of interest to you, upcoming events, or other promotions. Each marketing communication we send you will contain instructions permitting you to "opt out" of receiving future marketing communications. Please note that as a user of our services, you may not be able to opt out of certain administrative communications that are reasonably necessary for the services.

Where required by applicable law, we will only send you marketing information by email if you consent to us doing so. You have the right to withdraw your consent at any time by following the instructions to "opt out" of receiving marketing communication in each marketing email we send you or by contacting us.

As Necessary For Certain Legitimate Interests We use your Personal Data for legitimate interests, including:

  • Sending administrative information, such as information regarding the Service and changes to our terms, conditions, and policies.
  • Responding to your inquiries and fulfilling your requests.
  • Conducting analytics on how our Service is being used to improve our offerings and services.
  • Preventing fraud or criminal activity and ensuring the security of our IT systems and networks.
  • Complying with legal obligations and protecting our rights and the rights of others.

If we intend to use Personal Data in a manner that is not consistent with this Privacy Policy, you will be informed prior to or at the time of collection, as required by applicable law.

Non-Identifiable or Aggregated Data

When you interact with BigCircle through the Service, we receive and store certain non-identifiable information. This information, collected passively using various technologies, cannot be used to specifically identify you. We may store and use this information to track the total number of users, the number of hours worked, the location of our users, and how users interact with the Service. We may also share this non-identifiable and aggregate data with our affiliates, agents, and business partners for lawful purposes.

Our Disclosure of Your Personal Data and Other Information

BigCircle does not sell your information. However, there are certain circumstances in which we may share your Personal Data with third parties and service providers without further notice, as set forth below:

  • Business Transfers: If BigCircle undergoes a corporate sale, merger, reorganization, or similar event, Personal Data may be part of the transferred assets.
  • Related Companies: We may share your Personal Data with our affiliates and related companies for purposes consistent with this Privacy Policy.
  • Service Providers and Third Parties: We may engage other companies to perform business-related functions, such as mailing information, maintaining databases, and processing payments. We only provide them with the information necessary to perform their specific function.
  • Legal Requirements: BigCircle may disclose your Personal Data if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend rights or property, or act to protect personal safety or the public.

Your Rights

As an individual in the EU, you have certain rights in relation to your Personal Data:

  • Right of access: You can request access to your Personal Data and additional details about how it is processed.
  • Right to rectification: If your Personal Data is inaccurate or incomplete, you can request it to be corrected or completed.
  • Right to erasure: You can request the deletion or removal of your Personal Data in certain circumstances.
  • Right to restrict processing: You can request the restriction or "blocking" of your Personal Data in certain circumstances.
  • Right to data portability: You can request a copy of your Personal Data in a machine-readable format.
  • Right to object: You can object to the processing of your Personal Data in certain circumstances.
  • Right to withdraw consent: If we rely on your consent for processing your Personal Data, you can withdraw it at any time.
  • Right to lodge a complaint: You have the right to lodge a complaint with a data protection authority if you have concerns about our privacy practices.

To exercise your rights, please contact us.

Data Transfers

BigCircle is based in the United States. By using our services or applying as an Engineer, your Personal Data may be transferred to servers in the United States. We will take steps to ensure that your Personal Data receives adequate protection and that your rights continue to be protected in accordance with applicable data protection laws.

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. We may anonymize your Personal Data to no longer be associated with you.

Your Choices

You have the choice to use our Service without providing any Personal Data. However, certain features may not be available without providing Personal Data.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by BigCircle, except for Personal Data collected through the Service. It also does not apply to any unsolicited information you provide to BigCircle. Unsolicited Information will be considered non-confidential and may be used, disclosed, distributed, and exploited by BigCircle without limitation or attribution.

Children

BigCircle does not knowingly collect Personal Data from children under the age of 13. If you are under 13 years old, please do not submit any Personal Data through the Service without parental permission.

Security

BigCircle takes reasonable steps to protect the Personal Data provided via the Service. However, no electronic transmission is ever fully secure, so please carefully consider the information you send to us.

Changes to our Privacy Policy

BigCircle reserves the right to update or modify this Privacy Policy at any time without prior notice. Please review this policy periodically for changes. Your continued use of the Service after changes indicates your agreement with the updated Privacy Policy.

Contacting BigCircle

If you have any questions or concerns about our Privacy Policy or information practices, please contact us at tirth@bigcircle.tech.

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